Please note that one of my facebook account was earlier running with my details I. E I...

GetHuman1374688's customer service issue with Facebook from October 2018

Help with my Facebook issue
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman1374688's own words
Please note that one of my facebook account was earlier running with my details I. E I was using and created account on ****, details is giving under.*User ID - **********, this no is also registered in my Facebook account, I have also registered one of my mobile no **********, now I am not able to access my account due to some one hacked my account and changed my registered mobile no aslo password, now when I am going to reset my password otp code is going on another mobile no which I am not using, even today I changed my cover photo after that I am not able to use my account. **Request you to kindly look in to the matter and guide me what can I do for accessing my Facebook account. *Matter most urgent.*************Amit Pandey
GetHuman1374688 did not yet indicate what Facebook should do to make this right.
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How GetHuman1374688 fixed the problem
Dear Facebook still I am facing problem to access my Facebook account, this is second time my ID has hacked and changed my information, please help me to recover my Facebook account
Please help with my Facebook issue
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Customer service issue
Reported by GetHuman1374688
Oct 19th, 2018 - 3 mons ago
I have an issue with Facebook too
GetHuman1374688 shared how to fix
Seen by 6 customers so far
Similar issue to 183150 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman1374688 started working on this issue
Oct 19th, 2018 10:46am
GetHuman1374688 confirmed the issue is fixed. Hooray!
Oct 19th, 2018 10:50am