Got a new phone and had to reinstall facebook which means I had to log in again. I don...

GetHuman1374683's customer service issue with Facebook from October 2018

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The issue in GetHuman1374683's own words
Got a new phone and had to reinstall facebook which means I had to log in again. I don't remember my password but before I got my new phone I checked the connected email and phone number and I have * of those which is the number . I no longer have the email attached. So I went to do the whole forgot password thing and got sent the recovery * digit code and when I type the code in it doesn't work. I've done this maybe ** times not same outcome.
GetHuman1374683 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman1374683
Oct 19th, 2018 - a mon ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 183149 others
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GetHuman1374683 started working on this issue
Oct 19th 10:44am