I recently set up a Facebook account to be in a group chat for a sport I play. Prior to...
GetHuman-ainerain's customer service issue with Facebook from October 2018
Help with my Facebook issue
The issue in GetHuman-ainerain's own words
I recently set up a Facebook account to be in a group chat for a sport I play. Prior to that I had a messanger account without having a Facebook one, I then pressed the chat icon on the top of my Facebook account on the Facebook app and it brought me to my messanger app, but instead of all my old messages and groups from my messanger account prior to having Facebook, it was a new messanger account linked to my Facebook account. I tried to switch accounts but it continuously tells me it’s unable to switch. I would like my old messanger account (separate to my Facebook account) to return, with all my groups and messages please.
GetHuman-ainerain did not yet indicate what Facebook should do to make this right.
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