My Facebook email address is *****@***.com.Yesterday *:**am someone attempt to log in m...

GetHuman-jeryi's customer service issue with Facebook from October 2018

Help with my Facebook issue
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-jeryi's own words
My Facebook email address is *****@***.com.Yesterday *:**am someone attempt to log in my Facebook using chrome ** that I receive from Facebook notification this Morning. On this morning I try to log in my account is disabled and people couldn't find my Facebook and I try forget password it show one email address to send the new code. However,the email address is not mine address I think is someone hack to my account the person email address. Of you can solve the problem for me that will be great! *I hope I can access back to my account since I was using Facebook for many years since I was ** years old. *If you need any detail of my Facebook I can tell you all.*Coz my Facebook has a bunch of friends I hope the people who have my account doesn't borrow money from another. Recently, a lots of the case happened in Facebook. *I really hope that you can solve the problem as fast as possible I don't want my account been ruin by hacker*Borrow money from another, cheating and so on .*Thabks .
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Facebook

Customer service issue
Reported by GetHuman-jeryi
Oct 19th, 2018 - a mon ago
I have an issue with Facebook too
Fixed
Seen by 7 customers so far
Similar issue to 183003 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-jeryi started working on this issue
Oct 19th 6:46am
GetHuman-jeryi confirmed the issue is fixed. Hooray!
Oct 20th 11:40am
GetHuman-jeryi indicated the issue is not fixed yet.
Oct 20th 11:40am
GetHuman-jeryi indicated the issue is not fixed yet.
Oct 20th 11:42am
GetHuman-jeryi indicated the issue is not fixed yet.
Oct 20th 1:55pm
GetHuman-jeryi indicated the issue is not fixed yet.
Oct 20th 10:02pm