Hi, i am a new immigrant in Canada. I migrated from Bangladesh. I bought a new phone he...

GetHuman-shafiul's customer service issue with Facebook from October 2018

Help with my Facebook issue
The issue in GetHuman-shafiul's own words
Hi, i am a new immigrant in Canada. I migrated from Bangladesh. I bought a new phone here. When i was trying to log in my fb account, due the * factor verification feature fb was asking for a code sent to my phone number. But I was not getting any text. So i tried multiple times. Then I clicked on the tab 'having trouble?', it was giving me the option to select which phone no. to use to get the verification code. But those nos. were from Bangladesh which I dont have access to anymore. There was no other option to select an alternate email address or to contact trusted friends. I send my gvt issued ID and also multiple pictures of myself holding a hand written code, as instructed in helpline, but nothing happened so far. Now i cant even open a new account!
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Customer service issue
Reported by GetHuman-shafiul
Oct 19th, 2018 - 3 mons ago
I have an issue with Facebook too
Seen by 4 customers so far
Similar issue to 182851 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman-shafiul started working on this issue
Oct 19th, 2018 3:13am
GetHuman-shafiul indicated the issue is not fixed yet.
Oct 19th, 2018 3:18am