Okay I try to get on my Facebook and it said to enter a generator code I never received...

GetHuman-trapazt's customer service issue with Facebook from October 2018

Help with my Facebook issue
The issue in GetHuman-trapazt's own words
Okay I try to get on my Facebook and it said to enter a generator code I never received it so I kept on I did it more than ** times and still nothing I change my password several times and I still cannot get on my Facebook I even did the Centaur on a photo of my ID to get my Facebook to get onto my Facebook and still haven't got it been able to get on it cuz it keeps asking for the generator code I just want to be able to get back on my Facebook I don't want to make a new Facebook if you can please fix that issue so I can get back on to my Facebook thank you have a nice day
GetHuman-trapazt did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman-trapazt
Oct 18th, 2018 - a mon ago
I have an issue with Facebook too
Fixed
Seen by 4 customers so far
Similar issue to 182588 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-trapazt started working on this issue
Oct 18th 11:03pm
GetHuman-trapazt indicated the issue is not fixed yet.
Oct 20th 3:31am
GetHuman-trapazt indicated the issue is not fixed yet.
Oct 20th 3:32am