My name is Nathan Franquero and Facebook has let me know to contact Pay Pal or my bank...

GetHuman-saviorte's customer service issue with Facebook from October 2018

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The issue in GetHuman-saviorte's own words
My name is Nathan Franquero and Facebook has let me know to contact Pay Pal or my bank to put off the limit or disabled account. Facebook has said, **"Oct **Hi Nathan,**Thanks for contacting Facebook. It looks like you've told your payment provider not to approve recent charges. Until this is updated, you won't be able to send or receive money using Facebook.**If you'd like to enable payments on your account, please contact your payment provider (for example, your bank or PayPal) to approve the charges. Once we receive a statement from your payment provider that confirms the charge, you'll be able to send and receive money on Facebook once more.**Gabriel*Risk Operations Analyst"* *However I believe that Facebook could have wrong payment information due to many disabled credit*visa cards in past times.**I have payed for facebook ads only once and it was on an old visa card that has been terminated.**I also have already made amends with PayPal and have been using them for a while now.**Could it be that you need better banking information from myself, like card wanting to be used and bank information?**Let me know what you guys think needs to be done here and I will proceed with your advice for future business. As for the time being, my ads manager and Business manager accounts are disabled, "Your payment account is disabled"**Thanks for the help!**GodSaves,*-Saviortees

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Facebook

Customer service issue
Reported by GetHuman-saviorte
Oct 18th, 2018 - 3 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 182498 others
0 customers following this

Timeline

GetHuman-saviorte started working on this issue
Oct 18th, 2018 9:45pm