Hi my name is April Ciara back in **** I had another Facebook account and it ended up g...

GetHuman1371461's customer service issue with Facebook from October 2018

182367 similar
0 following
Help with my Facebook issue
First: share to improve GetHuman1371461's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1371461's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1371461 will want to follow the link below to head to their help center. We will check on GetHuman1371461 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1371461 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman1371461's own words
Hi my name is April Ciara back in **** I had another Facebook account and it ended up getting hacked I did not know I can get in touch with y'all to get my Facebook back I'm just learning this well in **** my house burnt down not only did I lose everything I lost my Facebook with all my pictures on it it's under April Johnson could you please help me get it back so I can get my babies pictures off of it I would really appreciate it thank you so much and I'm so happy there's a way * get my pictures back please let me know what I have to do thank you very much
GetHuman1371461 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman1371461 fixed the problem
We are waiting for GetHuman1371461 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid
Follow this issue
See how GetHuman1371461 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1371461
Oct 18th, 2018 - 3 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 182367 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1371461 started working on this issue
Oct 18th, 2018 7:46pm