Hello. Over ** years ago I had a Facebook account under the email address: *****@***.co...

GetHuman1370714's customer service issue with Facebook from October 2018

8 views | 182223 similar | 0 following
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The issue in GetHuman1370714's own words
Hello. Over ** years ago I had a Facebook account under the email address: *****@***.com. Since then I have created a new account under a new email address. The issue stands my old account still comes up when people search my name on Facebook. I have tried to recover my old account but I am having no luck. Passwords has been forgotten. I don’t want to get access to my old account I simply want it removing completely from the Facebook website. I understand verification is a priority when it come to deleting an account but due to the sircumstances I can’t think of a way to verify myself, both email address and phone number has been lost long ago. I am willing to try anything to get my old account deleted. If it’s possible Facebook can video call myself to cross reference myself with photos that is still on the old account. Please help me as I feel like I have come to a dead end with nothing else to do.

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Customer service issue
Reported by GetHuman1370714
Oct 18th, 2018 - 4 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 182223 others
0 customers following this


GetHuman1370714 started working on this issue
Oct 18th, 2018 5:45pm