Hello. Over ** years ago I had a Facebook account under the email address: *****@***.co...

GetHuman1370714's customer service issue with Facebook from October 2018

1 view
 | 
182223 similar
 | 
0 following
Help with my Facebook issue
First: share to improve GetHuman1370714's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Facebook help.
Before contacting them, items GetHuman1370714 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1370714's own words
Hello. Over ** years ago I had a Facebook account under the email address: *****@***.com. Since then I have created a new account under a new email address. The issue stands my old account still comes up when people search my name on Facebook. I have tried to recover my old account but I am having no luck. Passwords has been forgotten. I don’t want to get access to my old account I simply want it removing completely from the Facebook website. I understand verification is a priority when it come to deleting an account but due to the sircumstances I can’t think of a way to verify myself, both email address and phone number has been lost long ago. I am willing to try anything to get my old account deleted. If it’s possible Facebook can video call myself to cross reference myself with photos that is still on the old account. Please help me as I feel like I have come to a dead end with nothing else to do.
GetHuman1370714 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman1370714 fixed the problem
We are waiting for GetHuman1370714 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid
Follow this issue
See how GetHuman1370714 fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman1370714
Oct 18th, 2018 - 25d ago
I have an issue with Facebook too
Not resolved
Seen by 1 customer so far
Similar issue to 182223 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1370714 started working on this issue
Oct 18th 5:45pm