I JUST created account and was sent message that suspicious activity and request me to...

GetHuman-vulcanri's customer service issue with Facebook from October 2018

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The issue in GetHuman-vulcanri's own words
I JUST created account and was sent message that suspicious activity and request me to upload picture of me. I did. I haven't even did anything on facebook, it was to play Candy Crush Saga. The only thing I did was create the account, nothing else. Now I cant even access facebook to try to resolve issue because it says that I cant access account until you verify who I am. How are you to verify by my pic and you don't know who I am? Sounds fishy! Is this a scam? No way to call Facebook by phone to resolve issue! You can delete account and I'll find another game to play!
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Customer service issue
Reported by GetHuman-vulcanri
Oct 18th, 2018 - 3 mons ago
I have an issue with Facebook too
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GetHuman-vulcanri started working on this issue
Oct 18th, 2018 4:47pm