hi i am using a laptop pc with windows ** installed my account has been compromised se...

GetHuman1369854's customer service issue with Facebook from October 2018

Help with my Facebook issue
The issue in GetHuman1369854's own words
hi i am using a laptop pc with windows ** installed my account has been compromised several times account id is kes ** *********** my facebook poker chips keep getting took over *** million every time facebook give me them back *i have tried and tried everything possible to sort this out i have cleared all data and catch from google chrome changed passwords and emails and everytime facebook renew the chips to my account they get taken again i have set facebook account up to * factor security and notification but i do not get notified of any one on my account i am really concerned about this happening all the time and the chips being took *** million everytime not good and really sickening what can i do apart for keep sending reports to facebook customer services
GetHuman1369854 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman1369854 fixed the problem
We are waiting for GetHuman1369854 to fix the problem and share the solution with the rest of us customers.
Please help with my Facebook issue
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman1369854
Oct 18th, 2018 - a mon ago
I have an issue with Facebook too
Fixed
Seen by 3 customers so far
Similar issue to 182067 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman1369854 started working on this issue
Oct 18th 3:41pm
GetHuman1369854 indicated the issue is not fixed yet.
Oct 18th 3:43pm