hi i am using a laptop pc with windows ** installed my account has been compromised se...

GetHuman1369854's customer service issue with Facebook from October 2018

Help with my Facebook issue
The issue in GetHuman1369854's own words
hi i am using a laptop pc with windows ** installed my account has been compromised several times account id is kes ** *********** my facebook poker chips keep getting took over *** million every time facebook give me them back *i have tried and tried everything possible to sort this out i have cleared all data and catch from google chrome changed passwords and emails and everytime facebook renew the chips to my account they get taken again i have set facebook account up to * factor security and notification but i do not get notified of any one on my account i am really concerned about this happening all the time and the chips being took *** million everytime not good and really sickening what can i do apart for keep sending reports to facebook customer services
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Customer service issue
Reported by GetHuman1369854
Oct 18th, 2018 - 3 mons ago
I have an issue with Facebook too
Seen by 3 customers so far
Similar issue to 182067 others
0 customers following this
Items needed
Email on Account
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Photo of Passport or Driver's License
GetHuman1369854 started working on this issue
Oct 18th, 2018 3:41pm
GetHuman1369854 indicated the issue is not fixed yet.
Oct 18th, 2018 3:43pm