On **.**.****, I called Paypal because I did not recognize to charges coming from FB...

GetHuman-sandisw's customer service issue with Facebook from October 2018

182052 similar
0 following
Help with my Facebook issue
First: share to improve GetHuman-sandisw's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-sandisw's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-sandisw will want to follow the link below to head to their help center. We will check on GetHuman-sandisw later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-sandisw may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-sandisw's own words
On **.**.****, I called Paypal because I did not recognize to charges coming from FB. I simply as PP to let me know who the game merchant was or if it was something else. Sadly, Paypal took it upon themselves to disabled my PP * FB agreement. They said if I wanted to reinstate it, I must contact FB. I did not know that FB provided a listed all charges for my account, but I stumbled on it while trying to expedite the handling of this matter. It was then I realizef the * charges of *.** were indeed my charges, and I let PP know right away. The only other issue I am trying to resolve is with DD Productions. I had contacted them several months ago to cancel my reoccurring monthly payment to DD Productions, but I did not know they were continuing to bill me even as of **.**.**. I notified PP and also reached out to DD Production who are supposed to issue me a credit for the October charge (per rep: if they can figure out how to do it). PP said if DD Prod. does not credit me for Oct., they will issue a credit, and PP assured me that they have already stopped the reoccurring charge. **Can you please reinstate PP as my primary method of payment.**Thanks so much, *Sandi Allen *****@***.com***********
GetHuman-sandisw did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-sandisw fixed the problem
We are waiting for GetHuman-sandisw to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid
Follow this issue
See how GetHuman-sandisw fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-sandisw
Oct 18th, 2018 - 3 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 182052 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-sandisw started working on this issue
Oct 18th, 2018 3:30pm