I rarely use Facebook and have recently changed my email address. I've recently tried...

GetHuman-davrhian's customer service issue with Facebook from October 2018

Help with my Facebook issue
The issue in GetHuman-davrhian's own words
I rarely use Facebook and have recently changed my email address. I've recently tried to access a closed account, but I can't access my own account anymore.*They wanted identification so I sent a copy of my driving licence. However they will have sent any messages to my old email which I can't access any longer. I've tried setting up a new account, that didn't work either. Bear in mind I rarely use Facebook, so don't really know the workings of it.*Thanks.
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Customer service issue
Reported by GetHuman-davrhian
Oct 18th, 2018 - 3 mons ago
I have an issue with Facebook too
Seen by 4 customers so far
Similar issue to 181973 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman-davrhian started working on this issue
Oct 18th, 2018 2:48pm
GetHuman-davrhian indicated the issue is not fixed yet.
Oct 19th, 2018 4:01pm