hey everyone , I am very angry that you have some how let other videos become part of m...

GetHuman-llmarcus's customer service issue with Facebook from October 2018

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The issue in GetHuman-llmarcus's own words
hey everyone , I am very angry that you have some how let other videos become part of my albums , i went to play a video OF MINE in my album as soon as it finished a window popped up saying these videos were next in lone ???!!! No No no , I have NO VIDEOS in line I have very few videos , and they are MY videos usually of my pets , some showing my land and house. I am not sure how or WHY you feel you have the right to intrude into MY personal albums and place anything in them. I am really really angry , for all your spouting off about making facebook more secure and then you pull this **** ??? anyways PLEASE show me how to get your **** off of my albums, I don't want any thing you wish to show attached to my photos*albums.I am a very private person and you have over stepped the line with this ****.so please show me how to throw your **** out of my personal photos*albums. I don't mind your intrusions on the main wall, that seems open area , my wall*albums are NOT for you to ***** with. I have asked around and it seems you have taken this liberty with a lot ** ALL ** personal accounts, maybe quit ******** around with everything , quit fixing everything , updating everything it seems the more you fix things the worse it all gets. Facebook used to be pretty cool , the more you guys fix it , the more dangerous and intrusive it becomes. sheesh guys you have to do better than this .. VERY sincerly Marc , *****@***.com****October ** *****FIXED **Edit & improve odds of success*The items below are the most important for getting Facebook's attention:*Sum It All Up*NO it is not fixed , c'mon guys .....sheesh**The Problem - in Detail**hey everyone , I am very angry that you have some how let other videos become part of my albums , i went to play a video OF MINE in my album as soon as it finished a window popped up saying these videos were next in lone ???!!! No No no , I have NO VIDEOS in line I have very few videos , and they are MY videos usually of my pets , some showing my land and house. I am not sure how or WHY you feel you have the right to intrude into MY personal albums and place anything in them. I am really really angry , for all your spouting off about making facebook more secure and then you pull this **** ??? anyways PLEASE show me how to get your **** off of my albums, I don't want any thing you wish to show attached to my photos*albums.I am a very private person and you have over stepped the line with this ****.so please show me how to throw your **** out of my personal photos*albums. I don't mind your intrusions on the main wall, that seems open area , my wall*albums are NOT for you to ***** with. I have asked around and it seems you have taken this liberty with a lot ** ALL ** personal accounts, maybe quit ******** around with everything , quit fixing everything , updating everything it seems the more you fix things the worse it all gets. Facebook used to be pretty cool , the more you guys fix it , the more dangerous and intrusive it becomes. sheesh guys you have to do better than this .. VERY sincerly Marc , *****@***.com**Which Product or Service**I watched one of my private*home videos as it ended a window popped up saying 'NEXT' inline with some other video from some where , i am not sure where, and there is NO REASON for anything to be attached to my private photos*videos, this is NOT security , there is a BIG difference between security and stupidity and this is stupidity, you have over stepped the line,you have ZERO business throwing your **** into*onto any ones private property , I can understand it happening on the main wall, NOT not ever on someones private page*photos*videos...**What They Don't Realize**because for some unkown reason you guys keep intruding, you keep 'fixing*improving' making FaceBook a sham, dangerous*intrusive you should know better than this after all the sh*t FaceBook has been through.Leave people private pages alone , it is NOT up to you to decide what we might want, if we want to see a video well we can click on it on the main wall. NOT not ever in our private videeos. **Why You're a Good Customer**WTH !! ?? why are you asking all these questions , sheesh , just a little more intrusion , maybe just fix the mess you have made with out so many intrusions, and it is easy to see how long I have been here by simply looking at my page , WHILE you fix it...**How You Want it Resolved**quit intruding on peoples private property , it is NOT up to you to decide what any one may want to see.**Tried Anything Else?**well I have tried talking to you , obviously that isn't doing any good, you really need to make your self a lot easier to find and talk to , seems to me you are hiding away from the people. oh and I am posting all of this so others can see how well you help people that need your help , and they can see your answer showing how well you have fixed it or given us instructions on how to fix it..*please make it easier to see what you are doing and how to contact you so this can be repaired*resolved ,, Marc
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Customer service issue
Reported by GetHuman-llmarcus
Oct 18th, 2018 - a mon ago
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Oct 18th 1:35pm