ive forgot my facebook password and am currently logged on with my facbook app on my ph...
GetHuman-vickysch's customer service issue with Facebook from October 2018
Help with my Facebook issue
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The issue in GetHuman-vickysch's own words
ive forgot my facebook password and am currently logged on with my facbook app on my phone, however i cannot reset the password as my account is linked to an old inactive email address. I have tried multiple times to update my email adress and it says it has sent me an confirmation email however this email never comes through. I have checked the spelling of my email address and all the junk*spam*promotions folders and main inbox and searched facebook on my email account the email is simply not coming through. This is very important as my partner has recently passed away and my phone is playing up and when i have to get a new phone i wiill no longer be able to access my facebook account that has very important messages pictures ect of me and my partner
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