I was on fb last night and responded to a post about some people that hurt a kid. I sai...

GetHuman1367580's customer service issue with Facebook from October 2018

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The issue in GetHuman1367580's own words
I was on fb last night and responded to a post about some people that hurt a kid. I said one word that was considered hate speech according to fb guidelines?! Others listed rude stuff worst than u but I’m guessing I’m the only one reported fir the one word that is considered offensive to some. I’ve sent a response to the fb help page and all they said this muring bus they are re looking into it no one said how long I’d be off and I’ve apologized to fb and told them I’d use my words carefully in the future my only contact with my grandkids is fb, I’ve recently had open heart surgery and I’m home all the time now so this us therapy for me , not using that word wasn’t and once again, very sorry please someone get my account opened to contact loved ones please Theresa Ann Ritchie ********** thank you
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Facebook

Customer service issue
Reported by GetHuman1367580
Oct 18th, 2018 - a mon ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 181463 others
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Timeline
GetHuman1367580 started working on this issue
Oct 18th 2:55am