I am emailing on behalf of my father, Lance Heflin, who owns covert cafe, fb page link...
GetHuman1367477's customer service issue with Facebook from October 2018
Help with my Facebook issue
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Before contacting them, items GetHuman1367477 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman1367477's own words
I am emailing on behalf of my father, Lance Heflin, who owns covert cafe, fb page link below. In the past he has posted on the account using cookies to let him log in. Additionally he had a marketing person help out but she is no longer employed. He is trying to be able to post again but he has no recollection of the login account for the page. Additionally he did fire a manager who had access to this page and believe that whatever account he did have tied to this page has either been deleted or the password changed. *We have figured out the instagram password but apparently that cannot help in accessing the business page.*Is there any way you can direct us in who to talk to? The Facebook contact us section seems to be lacking info on this department. We are a small neighborhood sandwich shop so we cannot afford to create a new page. I can get my father involved if need be but he is not that technologically savvy hence the problems we face here.**https:**www.facebook.com*CovertCafe***Thank you,**Walker
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