A post of mine, from over four years ago got flagged for insighting hatespeach. Even th...

GetHuman-mrbit's customer service issue with Facebook from October 2018

181390 similar
0 following
Help with my Facebook issue
First: share to improve GetHuman-mrbit's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Facebook help.
Before contacting them, items GetHuman-mrbit may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-mrbit's own words
A post of mine, from over four years ago got flagged for insighting hatespeach. Even though nothing in the original post was targeting anyone, the facebook bot saw a word in my post and considered it "hate speach." So I was blocked for ** days from using all features of facebook, except actually looking at it of course. So I wait the ** days, then I post a picture of facebook telling me how I violated their terms and how i was insighting hate speach (I took a screenshot of the post and the message from facebook and posted as a status) I blocked out the "dirty" words, I censored myself, but then facebook's bot blocked me from using it again. I've tried reporting to facebook that it was an error, but it legit will not let me report anything. So I can't defend myself. I really need to use facebook because there's quite a few people I need to talk to, but I do not have their numbers. This is a huge inconvenience, and I want it reversed because I know I did nothing wrong, I read their terms *** times now, and I'm ***% certain I didn't violate any. Please help.
GetHuman-mrbit did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-mrbit fixed the problem
We are waiting for GetHuman-mrbit to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid
Follow this issue
See how GetHuman-mrbit fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-mrbit
Oct 18th, 2018 - 3 mons ago
I have an issue with Facebook too
Not resolved
Seen by 3 customers so far
Similar issue to 181390 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-mrbit started working on this issue
Oct 18th, 2018 1:28am