Hi my ex boyfriend has gotton on my facebook acount and locked me out by changing passw...

GetHuman1366398's customer service issue with Facebook from October 2018

2 views
 | 
181263 similar
 | 
0 following
Help with my Facebook issue
First: share to improve GetHuman1366398's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1366398's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1366398 will want to follow the link below to head to their help center. We will check on GetHuman1366398 later to make sure it's all set or try to help escalate.
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman1366398's own words
Hi my ex boyfriend has gotton on my facebook acount and locked me out by changing password he has acted like he is me and chatted with faimly and friends and now is threatining to post pic and videos of me in intimate situations please help me do something before its to late there must be a way for me to prove i am who i say i am and this is my account is there a facebook employee i can meet in person who i can show identification documrnts drivers license,social security card, visa, fingerprint etc. To proove who i am and then they can go on my facebook page and match up my pic and info and see its in fact my page and then change pass word so i can take my account back .
GetHuman1366398 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman1366398 fixed the problem
We are waiting for GetHuman1366398 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid
Follow this issue
See how GetHuman1366398 fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman1366398
Oct 17th, 2018 - a mon ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 181263 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman1366398 started working on this issue
Oct 17th 11:04pm