Hi my ex boyfriend has gotton on my facebook acount and locked me out by changing passw...

GetHuman1366398's customer service issue with Facebook from October 2018

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Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman1366398's own words
Hi my ex boyfriend has gotton on my facebook acount and locked me out by changing password he has acted like he is me and chatted with faimly and friends and now is threatining to post pic and videos of me in intimate situations please help me do something before its to late there must be a way for me to prove i am who i say i am and this is my account is there a facebook employee i can meet in person who i can show identification documrnts drivers license,social security card, visa, fingerprint etc. To proove who i am and then they can go on my facebook page and match up my pic and info and see its in fact my page and then change pass word so i can take my account back .
GetHuman1366398 did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman1366398
Oct 17th, 2018 - 3 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 181263 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman1366398 started working on this issue
Oct 17th, 2018 11:04pm