I have a work facebook for the Army. My username is Laura Shaw date of birth...

GetHuman1366029's customer service issue with Facebook from October 2018

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GetHuman1366029's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1366029 will want to follow the link below to head to their help center. We will check on GetHuman1366029 later to make sure it's all set or try to help escalate.
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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1366029's own words
I have a work facebook for the Army. My username is Laura Shaw date of birth **-*-****. I’m getting a response that my account has been disabled for pretending to be someone else. This is a mistake. I also have a personal Facebook account. My work Facebook is attached to **********. I’ve tried several times submitting photo Drivers license. It seems like it just keeps sending me the same message. My work email is L*****@***.com
GetHuman1366029 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman1366029
Oct 17th, 2018 - a mon ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 181140 others
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Timeline
GetHuman1366029 started working on this issue
Oct 17th 8:56pm