My personal account and wife account thru facebook and messenger have been harassesed f...

GetHuman1365982's customer service issue with Facebook from October 2018

2 views
 | 
181128 similar
 | 
0 following
Help with my Facebook issue
First: share to improve GetHuman1365982's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1365982's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1365982 will want to follow the link below to head to their help center. We will check on GetHuman1365982 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1365982 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1365982's own words
My personal account and wife account thru facebook and messenger have been harassesed for months by what we believe are fake accounts. One is April Delone. The reason I'm bring this up is that account is now coming at my business page with slander. I don't think it's a real account and absolutely have never worked for this account holder. I contacted police prior when the personal accounts were being harassed with no result. I want these reviews removed and to know who this person really is. This is causing me to loose a good reputation and lose work. There is plenty of evidence this is harassment.
GetHuman1365982 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman1365982 fixed the problem
We are waiting for GetHuman1365982 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid
Follow this issue
See how GetHuman1365982 fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman1365982
Oct 17th, 2018 - a mon ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 181128 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1365982 started working on this issue
Oct 17th 8:46pm