My brother Aleks Lirskiy sent me Inna Francis $*** through FB messenger. The app would...

GetHuman-innafran's customer service issue with Facebook from October 2018

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The issue in GetHuman-innafran's own words
My brother Aleks Lirskiy sent me Inna Francis $*** through FB messenger. The app would not allow me to claim the money therefore causing us to have to wait the * days for request to default and release said funds back into his bank account. The money never returned to his account and now the money is simply missing. I have the transaction number for this ordeal where he sent the money from his bank to the app. Someone needs to send me info because that money never reach its destination and $*** is no insignificant amount.
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Customer service issue
Reported by GetHuman-innafran
Oct 17th, 2018 - 3 mons ago
I have an issue with Facebook too
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Seen by 3 customers so far
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman-innafran started working on this issue
Oct 17th, 2018 8:33pm