Me and my boyfriend share a phone and I lost it a couple of days ago when I found it my...

GetHuman-savagebe's customer service issue with Facebook from October 2018

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The issue in GetHuman-savagebe's own words
Me and my boyfriend share a phone and I lost it a couple of days ago when I found it my account was erased from the phone and I cant log in now I changed my password a couple of months ago but for the life of me cant remember it I have tried every password I can think of and I also made a new email and didnt change it on my facebook when I changed the password I have all of my memories from when my kids were born and from when I first started facebook that I dont want to lose! Please help me :)
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Customer service issue
Reported by GetHuman-savagebe
Oct 17th, 2018 - a mon ago
I have an issue with Facebook too
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Seen by 2 customers so far
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GetHuman-savagebe started working on this issue
Oct 17th 7:40pm