My daughters account got hacked * days ago..The horrible person was messaging All her f...

GetHuman-debramel's customer service issue with Facebook from October 2018

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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-debramel's own words
My daughters account got hacked * days ago..The horrible person was messaging All her friends with obseen messages asking for horrible *** acts..trying too ring them etc..finally got her account back..changed her email address passwords privacy and within ** minutes he had taken it back....now he's wiped it clean...There are pictures of her baby brother her niece...how has this been aloud when she had too prove photo I'd...not happy at all god knows what he's doing with it....very concerned mum deborah melville
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Customer service issue
Reported by GetHuman-debramel
Oct 17th, 2018 - a mon ago
I have an issue with Facebook too
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GetHuman-debramel started working on this issue
Oct 17th 6:29pm