I am Thomas Gregg, my wife Cindy Gregg received an email with this account ID (Account...

GetHuman-tomgregg's customer service issue with Facebook from October 2018

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Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-tomgregg's own words
I am Thomas Gregg, my wife Cindy Gregg received an email with this account ID (Account ID: ***************) about an ad she supposedly made at *:** AM and was billed the first time at *:** AM The email indicated the payment did not go through. Then at *:** AM received a receipt for a $*.** payment on a Visa ending ****. Received a second $@ receipt at **:** on a Visa ending ****. At **:** AM another $* receipt on the Visa ending ****. At **:** PM received a $* receipt for the same visa. At **:** another $* receipt. At **:** received a $* receipt for the Visa ending ****. The reference numbers are as follows: BVS**JJVV*, *XS**JJV*, RASMYJNVV*, ACSMYJNVV*, *DSMYJNVV*. The Visa referenced on the receipts is not one of our cards and her account also says she has a PayPal account which she does not. My email is *****@***.com and my wife's email, which the receipts have been coming on is *****@***.com .We have changed her password on her FaceBook Account
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Customer service issue
Reported by GetHuman-tomgregg
Oct 17th, 2018 - 3 mons ago
I have an issue with Facebook too
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GetHuman-tomgregg started working on this issue
Oct 17th, 2018 5:36pm