I got a notice that my account is temporarily blocked due to someone in New York trying...

GetHuman1364531's customer service issue with Facebook from October 2018

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GetHuman1364531's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1364531 will want to follow the link below to head to their help center. We will check on GetHuman1364531 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1364531 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman1364531's own words
I got a notice that my account is temporarily blocked due to someone in New York trying to get into my account. I live in Colorado. It then has a screen for me to reset my password. I have two questions**) is this legit and**) I do not remember my original password and cannot find it anywhere**If this is a real "thing" how can I recover my password**If it is a scam, do you guys fix it? Thanks
GetHuman1364531 did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman1364531
Oct 17th, 2018 - 3 mons ago
I have an issue with Facebook too
Not resolved
Seen by 3 customers so far
Similar issue to 180856 others
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GetHuman1364531 started working on this issue
Oct 17th, 2018 4:58pm