I created an account for my business and began following groups within the industry as...

GetHuman-reitvinv's customer service issue with Facebook from October 2018

1 view
 | 
180823 similar
 | 
0 following
Help with my Facebook issue
First: share to improve GetHuman-reitvinv's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-reitvinv's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-reitvinv will want to follow the link below to head to their help center. We will check on GetHuman-reitvinv later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-reitvinv may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-reitvinv's own words
I created an account for my business and began following groups within the industry as well as people to create a network. I received a message while logged in that I needed to verify my identity by uploading a picture of myself at which point I submitted a photo. Now I am recieving a message stating that I cannot use facebook right now and the photo I submitted is being reviewed. I need my account for my business, I have made some valuable connections and do not want to lost them. Please unlock my account.
GetHuman-reitvinv did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-reitvinv fixed the problem
We are waiting for GetHuman-reitvinv to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid
Follow this issue
See how GetHuman-reitvinv fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman-reitvinv
Oct 17th, 2018 - a mon ago
I have an issue with Facebook too
Not resolved
Seen by 1 customer so far
Similar issue to 180823 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-reitvinv started working on this issue
Oct 17th 4:36pm