Hi,*So I was promoting some posts on Instagram (@dasha*art***) and then it told me that...

GetHuman-dashaols's customer service issue with Facebook from October 2018

Help with my Facebook issue
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-dashaols's own words
Hi,*So I was promoting some posts on Instagram (@dasha*art***) and then it told me that my ads account was disabled, I have no idea why, but it says the same on my fb page (@DashaOArt**) and when I go to the help page and it asks me “click here if we made a mistake”, I fill out the application and then it just says error. I’ve tried this ** million times and don’t know what to do. Please activate my account back.*Sincerely,*Dasha
GetHuman-dashaols did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-dashaols fixed the problem
basically i went on fb using my laptop and on there there are many more options and settings, and where it showed me that my account was flagged, i submitted a form that verified my identity and credit card and within ** mins the facebook staff unflagged my account and i was able to make ads on fb and instagram again.
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Customer service issue
Reported by GetHuman-dashaols
Oct 17th, 2018 - a mon ago
I have an issue with Facebook too
Fixed
GetHuman-dashaols shared how to fix
Seen by 5 customers so far
Similar issue to 180736 others
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Timeline
GetHuman-dashaols started working on this issue
Oct 17th 3:27pm
GetHuman-dashaols confirmed the issue is fixed. Hooray!
Oct 18th 9:24pm