I cannot recover my account. Yesterday, it kicked me off while I was on. When I tried t...

GetHuman1363342's customer service issue with Facebook from October 2018

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Before contacting them, items GetHuman1363342 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman1363342's own words
I cannot recover my account. Yesterday, it kicked me off while I was on. When I tried to log back on, it made me reset password as it wouldn't accept mine. so I did. But it would not let me access my account no matter what I did. It kept making me reset my password over and over and over again. I would get to the security questions and it wouldnt complete to give me access. It would just make me reset my password again. I have officially run out of passwords to use. Now it is still telling me that I have tried to many times. Please Please Help!
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Customer service issue
Reported by GetHuman1363342
Oct 17th, 2018 - 3 mons ago
I have an issue with Facebook too
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Seen by 2 customers so far
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GetHuman1363342 started working on this issue
Oct 17th, 2018 1:59pm