Falsely accused for an inappropriate comment. I have never ever posted anything vile o...

GetHuman1363217's customer service issue with Facebook from October 2018

Help with my Facebook issue
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman1363217's own words
Falsely accused for an inappropriate comment. I have never ever posted anything vile or harassed anyone on social media in any way. I am a mother who uses Facebook for important family matters and is a main source of communication. The person who reported me was an emotional defensive wreck and I want them blocked from seeing anything that has to do with myself on Facebook. This person is unstable and has been harassing other individuals AND USING FAKE MONEY. I have been wrongfully disconnected from using Facebook and with out having a human customer service this experience has been absolutely HORRIBLE. My daughters *rd birthday is in a few days and being a host of the event I MUST have access to Facebook. And this is absurd!
Reactivating my Facebook profile and commenting.
Appealing the false accusation
I have an issue with Facebook too
How GetHuman1363217 fixed the problem
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Customer service issue
Reported by GetHuman1363217
Oct 17th, 2018 - 3 mons ago
I have an issue with Facebook too
Seen by 5 customers so far
Similar issue to 180569 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman1363217 started working on this issue
Oct 17th, 2018 1:20pm
GetHuman1363217 shared this issue with friends on Facebook
Oct 17th, 2018 1:20pm
GetHuman1363217 indicated the issue is not fixed yet.
Oct 17th, 2018 5:41pm