I couldn't get in my Facebook * nite ago wouldn't let change password. kept giving me c...

GetHuman-bootstoe's customer service issue with Facebook from October 2018

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The issue in GetHuman-bootstoe's own words
I couldn't get in my Facebook * nite ago wouldn't let change password. kept giving me code Tryed would work . so yesterday I called this number* *** *** **** sent message n they said looks like my Facebook was hack. N they said said someone would call me back so I waited all day No call .so last nite I called back the guy back . he told my account was hack . my question is he said to keep hacker out I had to pay ***.**. *N that would keep hacker out. Is this true. facebook it should be there responsibility not mind .then some other guy called the ***. ** went to. Gave me a support place * *** *** **** * PN******* is this a Scam. Please call me to get this clear up already call bank to be on alert for this payment .please help me thank Sandra Ashby
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Customer service issue
Reported by GetHuman-bootstoe
Oct 17th, 2018 - 3 mons ago
I have an issue with Facebook too
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GetHuman-bootstoe started working on this issue
Oct 17th, 2018 1:01pm