I changed phone numbers and forgot to update the two factor authentication, so when I d...

GetHuman1357482's customer service issue with Facebook from October 2018

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GetHuman1357482's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1357482 will want to follow the link below to head to their help center. We will check on GetHuman1357482 later to make sure it's all set or try to help escalate.
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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1357482's own words
I changed phone numbers and forgot to update the two factor authentication, so when I did a security check and opted to log out of all sessions, I locked myself out of my iPhone FB account. My correct email address is on FB and this is the best way to reach me. My old number was ********** my new number if **********. I also sent an email with a number to write on a paper and take a screenshot, I also did this and sent it to FB but have not heard a response. I need to get in touch with a friend who is ill on FB, can anyone help me
GetHuman1357482 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman1357482
Oct 16th, 2018 - 2 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 180013 others
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GetHuman1357482 started working on this issue
Oct 16th 9:41pm