Upgrade Verizon Android phone from Note *e to Galaxy J*-V.**Since then have been unable...

GetHuman1356626's customer service issue with Facebook from October 2018

179879 similar
0 following
Help with my Facebook issue
First: share to improve GetHuman1356626's odds
Strength in numbers! Companies respond better when others are watching.
Did we steer you to the right help?
Waiting to see if GetHuman1356626 got the right customer help using our suggestion.
Before contacting them, items GetHuman1356626 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1356626's own words
Upgrade Verizon Android phone from Note *e to Galaxy J*-V.**Since then have been unable to login into FB. Have been trying for ** days to Reset Password BUT FB SMS txts have not been coming in. FINALLY I was able to get an email with Password Reset info. Was able to Submitt new password but only gets me to Code Generator. I cannot access this process since I cannot login to FB! The Recovery Codes send me back to Code Generator process. I am in a loop. have requested like * Resets.*Can you help, otherwise I want to Instruct FB to Delete all of my FB History and send them to FB **** and File a complaint with FCC.*I sent email asking for real support to support@facebookcom and it was bounced back!!!!**Your assistance is much appreciated..**M. Corral****-***-**** *M*****@***.com
GetHuman1356626 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman1356626 fixed the problem
We are waiting for GetHuman1356626 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid
Follow this issue
See how GetHuman1356626 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1356626
Oct 16th, 2018 - 2 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 179879 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1356626 started working on this issue
Oct 16th 7:28pm