Upgrade Verizon Android phone from Note *e to Galaxy J*-V.**Since then have been unable...

GetHuman1356626's customer service issue with Facebook from October 2018

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The issue in GetHuman1356626's own words
Upgrade Verizon Android phone from Note *e to Galaxy J*-V.**Since then have been unable to login into FB. Have been trying for ** days to Reset Password BUT FB SMS txts have not been coming in. FINALLY I was able to get an email with Password Reset info. Was able to Submitt new password but only gets me to Code Generator. I cannot access this process since I cannot login to FB! The Recovery Codes send me back to Code Generator process. I am in a loop. have requested like * Resets.*Can you help, otherwise I want to Instruct FB to Delete all of my FB History and send them to FB **** and File a complaint with FCC.*I sent email asking for real support to support@facebookcom and it was bounced back!!!!**Your assistance is much appreciated..**M. Corral****-***-**** *M*****@***.com
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Facebook

Customer service issue
Reported by GetHuman1356626
Oct 16th, 2018 - 2 mons ago
I have an issue with Facebook too
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GetHuman1356626 started working on this issue
Oct 16th 7:28pm