Hi there I'm inquiring about my Facebook account, I haven't had time to change the emai...

GetHuman1355291's customer service issue with Facebook from October 2018

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The issue in GetHuman1355291's own words
Hi there I'm inquiring about my Facebook account, I haven't had time to change the email account on my Facebook therefore never needed to as I was always logged in to it and never had to sign in. I have now found myself locked out of my account and don't have access to that email account that I used to set up my Facebook, I tried to reset my password and then it took me to the recovery page and I don't have the same mobile number or email. The email account for my Facebook account is.(*****@***.com) this is the email I am locked out of. I be grateful if you could help me recover my account as I don't want to lose my account.
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Customer service issue
Reported by GetHuman1355291
Oct 16th, 2018 - 2 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
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GetHuman1355291 started working on this issue
Oct 16th 4:26pm