My name is Jeannie kier my email is *****@***.com I received a message saying my Facebo...

GetHuman1353627's customer service issue with Facebook from October 2018

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Help with my Facebook issue
GetHuman1353627's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1353627 will want to follow the link below to head to their help center. We will check on GetHuman1353627 later to make sure it's all set or try to help escalate.
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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1353627's own words
My name is Jeannie kier my email is *****@***.com I received a message saying my Facebook was out of date so I tried to update it and change my profile pic, and I couldn't remember my password but it sent me a recovery ****** but I kept trying to use it and Facebook replied that they took my paige down do to the fact it was not me and it is me so please help me recover my Facebook page my old phone number was *** ******* my new number is **********
GetHuman1353627 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman1353627
Oct 16th, 2018 - 2 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 179324 others
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Timeline
GetHuman1353627 started working on this issue
Oct 16th 11:22am
GetHuman1353627 shared this issue with friends on Facebook
Oct 16th 11:24am