My account has been disabled and I have sent my ID and explain the situation several ti...

GetHuman1352665's customer service issue with Facebook from October 2018

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The issue in GetHuman1352665's own words
I am unable to access my account because it have been disabled and I have tried my password several times ... My account has been disabled and I have sent my ID and explain the situation several times I would like you to fix this asap I have no way of communicating with my family or friends My original account was under Kimberly Jenkins, Livonia Michigan I made another account would you please fix this asap thank you for your attention in this matter I believe my account was hacked by my ex-boyfriend in **** I believe that he took all my pictures off it I have had a facebook account for a long time and have not been able to access it
I have not been able to communicate with my family or friends since ****
Sending me a email to reset my password, reviewing the info I sent you and fix my original account *****@***.com
I have had a FB account for a least * years
I have sent you my ID several times and my account is still disabled I do not want to have to create another account my original one was under Kimberly Jenkins Livonia, Michigan but the phone number was attached to my boyfriends phone and I could not get into my account
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Customer service issue
Reported by GetHuman1352665
Oct 16th, 2018 - 4 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 179056 others
0 customers following this

Timeline

GetHuman1352665 started working on this issue
Oct 16th, 2018 3:26am