to

GetHuman-mksanch's customer service issue with Facebook from October 2018

6 views
 | 
178973 similar
 | 
0 following
Help with my Facebook issue
GetHuman-mksanch's next move: try the Facebook help center again.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-mksanch will want to follow the link below to head to their help center. We will check on GetHuman-mksanch later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-mksanch may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-mksanch's own words
Can't log into my facebook acct*Changed password. When i try to log on it tells me authentication is required u will receive sms log on code to log on. It never sent my code its been * days already. Do then i tried my account has been comprised when i log on it tells me im logging on from a browser that i have never logged on from before. And to get my code generater * but i have never logged on to any other browser my phone is the only one i have ever logged on to my acct with. So why isnt it recognizing it and ive had the same * for over * yrs. And why doesnt it send sms log on * to my phone? I didnt set up contact help either.
GetHuman-mksanch did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-mksanch fixed the problem
We are waiting for GetHuman-mksanch to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid
Follow this issue
See how GetHuman-mksanch fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman-mksanch
Oct 16th, 2018 - 2 mons ago
I have an issue with Facebook too
Not resolved
Seen by 6 customers so far
Similar issue to 178973 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-mksanch started working on this issue
Oct 16th 1:18am
GetHuman-mksanch shared this issue with friends on Facebook
Oct 16th 1:19am