My friend sent pic on FB messenger. She later responded that it’s a scam. I log out of...
GetHuman-cmenchu's customer service issue with Facebook from October 2018
Help with my Facebook issue
First: share to improve GetHuman-cmenchu's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Facebook help.
Before contacting them, items GetHuman-cmenchu may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-cmenchu's own words
My friend sent pic on FB messenger. She later responded that it’s a scam. I log out of my account on Facebook so I can reset my password. I tried to login again and it’s telling me it’s an old password and I can’t login to my Facebook. Please, I really do not want to create a new account as most of my pictures that most I cannot retrieve. Please! I tried to go to yahoo with my email use on my Facebook but saying account doesn’t exist. Anyway I can use a different email to retrieve my existing Facebook account. It won’t let me reset from my old email address *Name: Menchu Carmen *Email: tmenchu@ yahoo.com
GetHuman-cmenchu did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-cmenchu fixed the problem
We are waiting for GetHuman-cmenchu to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.