My friend sent pic on FB messenger. She later responded that it’s a scam. I log out of...

GetHuman-cmenchu's customer service issue with Facebook from October 2018

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The issue in GetHuman-cmenchu's own words
My friend sent pic on FB messenger. She later responded that it’s a scam. I log out of my account on Facebook so I can reset my password. I tried to login again and it’s telling me it’s an old password and I can’t login to my Facebook. Please, I really do not want to create a new account as most of my pictures that most I cannot retrieve. Please! I tried to go to yahoo with my email use on my Facebook but saying account doesn’t exist. Anyway I can use a different email to retrieve my existing Facebook account. It won’t let me reset from my old email address *Name: Menchu Carmen *Email: tmenchu@ yahoo.com
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Customer service issue
Reported by GetHuman-cmenchu
Oct 16th, 2018 - 2 mons ago
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GetHuman-cmenchu started working on this issue
Oct 16th 12:39am