Someone tried logging into my facebook from an unknown device. Naturally, I tried to ch...
GetHuman-elliecom's customer service issue with Facebook from October 2018
Help with my Facebook issue
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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-elliecom's own words
Someone tried logging into my facebook from an unknown device. Naturally, I tried to change my password but seems it was already changed by this other person. I dont have an email address associated with my account, so facebook has no way to email me a link to reset my password. When I try to reset my password through the phone number that I used to create my account, it says there are no accounts associated with my phone number (says this for both of them). A stranger now has full access to my account, and I have almost none. I would prefer to speak to an actual person, but facebook doesnt have any customer service line. All I want is to reset my password.
GetHuman-elliecom did not yet indicate what Facebook should do to make this right.
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