I’ve had the same email and password since I made a facebook * years ago. Recently I wa...

GetHuman-rjwshaw's customer service issue with Facebook from October 2018

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Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-rjwshaw's own words
I’ve had the same email and password since I made a facebook * years ago. Recently I was required to change my password due to someone trying to hack it. Last week my phone broke and got a new phone and was unable to login because I can’t remember my new password. The next problem is my email I used to make my Facebook was AIM.com. We’ll aim no longer exists and because I haven’t used that email in ** years it was deactivated and I can’t reset my password or login to Facebook anyway possible. Please help
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Customer service issue
Reported by GetHuman-rjwshaw
Oct 15th, 2018 - 2 mons ago
I have an issue with Facebook too
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Seen by 3 customers so far
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GetHuman-rjwshaw started working on this issue
Oct 15th 9:07pm