Someone hacked into my facebook account by the name Biodun Awe on saturday the **th of...

GetHuman-tolutolu's customer service issue with Facebook from October 2018

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178621 similar
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1 following
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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-tolutolu's own words
Someone hacked into my facebook account by the name Biodun Awe on saturday the **th of October *****. He changed my email address and I couldn't log in due to change of password and email. *I called yesterday Sunday on this number *********** and spoke with one John Taylor who promised to call me back by *pm that same yesterday Sunday the **th of October which he did and took my identity my passport and utility bill and my bank details in which I paid £** which he said is refundable. My problem now is that i can't still retrieve the facebook account. The email i used for the account is *****@***.com and the facebook account is Biodun Awe in which the hacker has changed to James M. best. Even though i cannot access the email anymore because they have changed my password, John asked me to supply another email in which i gave him my other email which is *****@***.com*Please I would like you to retrieve my facebook account back. Though this new email is used in opening my second facebook account in which I used Esther Osho as the account name this is my middle name and mums maiden name.*Please help me retrieve back my main account which is Biodun Awe.
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Facebook

Customer service issue
Reported by GetHuman-tolutolu
Oct 15th, 2018 - a yr ago
I have an issue with Facebook too
Fixed
Seen by 9 customers so far
Similar issue to 178621 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-tolutolu started working on this issue
Oct 15th, 2018 6:48pm
GetHuman-tolutolu indicated the issue is not fixed yet.
Oct 16th, 2018 8:49pm
GetHuman-tolutolu indicated the issue is not fixed yet.
Oct 19th, 2018 5:06pm
GetHuman-tolutolu indicated the issue is not fixed yet.
Oct 19th, 2018 5:08pm