Someone hacked into my facebook account by the name Biodun Awe on saturday the **th of...

GetHuman-tolutolu's customer service issue with Facebook from October 2018

13 views | 178621 similar | 1 following
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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-tolutolu's own words
Someone hacked into my facebook account by the name Biodun Awe on saturday the **th of October *****. He changed my email address and I couldn't log in due to change of password and email. *I called yesterday Sunday on this number *********** and spoke with one John Taylor who promised to call me back by *pm that same yesterday Sunday the **th of October which he did and took my identity my passport and utility bill and my bank details in which I paid £** which he said is refundable. My problem now is that i can't still retrieve the facebook account. The email i used for the account is *****@***.com and the facebook account is Biodun Awe in which the hacker has changed to James M. best. Even though i cannot access the email anymore because they have changed my password, John asked me to supply another email in which i gave him my other email which is *****@***.com*Please I would like you to retrieve my facebook account back. Though this new email is used in opening my second facebook account in which I used Esther Osho as the account name this is my middle name and mums maiden name.*Please help me retrieve back my main account which is Biodun Awe.

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Customer service issue
Reported by GetHuman-tolutolu
Oct 15th, 2018 - 4 years ago
Seen by 13 customers so far
Similar issue to 178621 others
1 customer following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License


GetHuman-tolutolu started working on this issue
Oct 15th, 2018 6:48pm
GetHuman-tolutolu indicated the issue is not fixed yet.
Oct 16th, 2018 8:49pm
GetHuman-tolutolu indicated the issue is not fixed yet.
Oct 19th, 2018 5:06pm
GetHuman-tolutolu indicated the issue is not fixed yet.
Oct 19th, 2018 5:08pm