I had a message from Facebook I've been in contact with someone claiming to be from Fac...
GetHuman-markwbau's customer service issue with Facebook from October 2018
Help with my Facebook issue
First: share to improve GetHuman-markwbau's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-markwbau's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-markwbau will want to follow the link below to head to their help center. We will check on GetHuman-markwbau later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-markwbau may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-markwbau's own words
I had a message from Facebook I've been in contact with someone claiming to be from Facebook that I won $***,*** as being a loyal customer do you have any such promotions or anything going on like that please get back to me and let me know that this is a scam or what they want me to send $*** to process this check please get back to me at your earliest convenience my email address is M*****@***.com
GetHuman-markwbau did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-markwbau fixed the problem
We are waiting for GetHuman-markwbau to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.