Facebook asked me to enter my mobile number because it detected unusual activity from m...

GetHuman-romptown's customer service issue with Facebook from October 2018

Help with my Facebook issue
The issue in GetHuman-romptown's own words
Facebook asked me to enter my mobile number because it detected unusual activity from my account. So I entered my mobile number, and now it's saying I entered an invalid phone number. I am ***% positive that all the numbers are correct.**So I tried resetting my password and was able to do that through my mobile number. Facebook sent me a pass code which I entered, and I was then able to reset my password. THE NEXT PAGE ASKED ME FOR MY MOBILE NUMBER! And it said it was invalid.**I run a business through this account. I am in a huge panic right now. Please help!!!**Thank you,*Randall
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Customer service issue
Reported by GetHuman-romptown
Oct 15th, 2018 - 2 mons ago
I have an issue with Facebook too
Seen by 8 customers so far
Similar issue to 177786 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman-romptown started working on this issue
Oct 15th 1:57am
GetHuman-romptown indicated the issue is not fixed yet.
Oct 16th 2:25am