Dear Facebook,*Please i need you to help me urgently with this matter. My account is ha...

GetHuman1342071's customer service issue with Facebook from October 2018

Help with my Facebook issue
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman1342071's own words
Dear Facebook,*Please i need you to help me urgently with this matter. My account is hacked as someone recovered it using my yahoo account and now i cant have any access to it as he changed all recovering tools. I remember in the past that i logged in using my national ID so can you please send me a link to recover my facebook account before he can any inappropriate thing with it and here is the hacked account link *https:***profile.php?id****************
GetHuman1342071 did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman1342071
Oct 14th, 2018 - 2 mons ago
I have an issue with Facebook too
Seen by 4 customers so far
Similar issue to 177004 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman1342071 started working on this issue
Oct 14th 7:59am
GetHuman1342071 indicated the issue is not fixed yet.
Oct 16th 3:35pm