I had a Facebook account under Kevin Tazz Ashcraft. I was not on it for awhile. Had...
GetHuman-harleydh's customer service issue with Facebook from October 2018
Help with my Facebook issue
First: share to improve GetHuman-harleydh's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-harleydh's next move: try the Facebook help center again.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-harleydh will want to follow the link below to head to their help center. We will check on GetHuman-harleydh later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-harleydh may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-harleydh's own words
I had a Facebook account under Kevin Tazz Ashcraft. I was not on it for awhile. Had to log back in. I used the same email n password as always. Got a message saying outdated password. Got sent a temporary one via message. Was put in someone else's fb page . Tried again same thing happened. Did a new fb n and same thing happened. I need back In Kevin Tazz Ashcraft. I try getting in and keep getting in someone else's accounts.
GetHuman-harleydh did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-harleydh fixed the problem
We are waiting for GetHuman-harleydh to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.