Hello*I am a facebook user, firstly I would like to tell u that my DOB is *********(the...

GetHuman1338258's customer service issue with Facebook from October 2018

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Help with my Facebook issue
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The issue in GetHuman1338258's own words
Hello*I am a facebook user, firstly I would like to tell u that my DOB is *********(the real one) but I get unknown useless messages, which bother me a lot. In that process, I tried to find out that how can I deactivate my messages option. Then got to know that I need to change the birth year under ** yrs of age. But by mistake I entered the year **something which is above ** yrs.**Now past * days, I am unable to change my birth year.. how long shall I wait for this?? The birth year section is inactive now. Please help me out
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Facebook

Customer service issue
Reported by GetHuman1338258
Oct 13th, 2018 - a yr ago
I have an issue with Facebook too
Fixed
Seen by 2 customers so far
Similar issue to 176252 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman1338258 started working on this issue
Oct 13th, 2018 2:52pm
GetHuman1338258 indicated the issue is not fixed yet.
Oct 13th, 2018 2:55pm