On Thursday, Oct **,****, I recvd. the following notification:* *"Login Alert* Hi Delfi...

GetHuman1337643's customer service issue with Facebook from October 2018

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Help with my Facebook issue
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GetHuman1337643's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1337643 will want to follow the link below to head to their help center. We will check on GetHuman1337643 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1337643 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman1337643's own words
On Thursday, Oct **,****, I recvd. the following notification:* *"Login Alert* Hi Delfin,* *We noticed an unusual login from a device or location you don't usually use. Was this you?* New Login* *October **, **** at *:** PM* *Near Elyria, OH, United States* *Facebook for Android* *Review Login* *Manage Alerts"* *And now, my FB accnt. is in French!! HELP!!*I was able to reset my password, within the last hour, but all account info is still in French!!
GetHuman1337643 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman1337643
Oct 13th, 2018 - a mon ago
I have an issue with Facebook too
Not resolved
Seen by 1 customer so far
Similar issue to 176088 others
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Timeline
GetHuman1337643 started working on this issue
Oct 13th 12:22pm