Hello Facebook Customer Services!**My real name is Nghia Tran,*Facebook name is : Jimmy...
GetHuman-jimmyngh's customer service issue with Facebook from October 2018
Help with my Facebook issue
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-jimmyngh's own words
Hello Facebook Customer Services!**My real name is Nghia Tran,*Facebook name is : Jimmy Tr*Main & only Email from when I used facebook from **** until now is : *****@***.com and main phone number: ************.**On Sunday in two weeks ago, my account was hacked by someone in Vietnam . He login my account then he changed the original email and my phone number before he changed the password! Now, I can't get recovery to get the password over my old email or my phone number. Please check back the history in my account ( Jimmy Tr) then can you put back my email *****@***.com into it, then I can get back my facebook account please! Or my phone number : ************.**Furthermore, the hacker reported my email & my phone number as a Fake one. now, they are disabled as well.**So, Please help me get back to my account. **If you need any verification, I can provide my driver licence or my photos to make sure it's me! **Any update please let me know as soon you can!*Thank you so much!*Jimmy.
GetHuman-jimmyngh did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-jimmyngh fixed the problem
We are waiting for GetHuman-jimmyngh to fix the problem and share the solution with the rest of us customers.
Please help with my Facebook issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.