Hello. My FB account got disabled and I got this kind of message : we detecte some abno...

GetHuman-oceanejo's customer service issue with Facebook from October 2018

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Help with my Facebook issue
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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-oceanejo will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-oceanejo can let us know if they help or not.
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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-oceanejo's own words
Hello. My FB account got disabled and I got this kind of message : we detecte some abnormal activity on your count and we temporarily disabled it for security reasons. *When I go to the my account entering my facebook ID and password, I have this other message - Select your phone number- and directly this message in red "for your protection we limit the number f attempts allowed, please try again later". Hence, everytime I put the code it does not do anything because of this message in red.*My messenger account linked to my phone number was disabled the same way.*I tried all the authentication mode (code on the phone, e-mail) but I always have this message in red above.*How can I sort this problem out

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Customer service issue
Reported by GetHuman-oceanejo
Oct 13th, 2018 - 3 years ago
Not resolved
Seen by 9 customers so far
Similar issue to 175690 others
0 customers following this


GetHuman-oceanejo started working on this issue
Oct 13th, 2018 1:37am