Hello. My FB account got disabled and I got this kind of message : we detecte some abno...

GetHuman-oceanejo's customer service issue with Facebook from October 2018

9 views
 | 
175690 similar
 | 
0 following
Help with my Facebook issue
First: share to improve GetHuman-oceanejo's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-oceanejo's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-oceanejo will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-oceanejo can let us know if they help or not.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman-oceanejo may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-oceanejo's own words
Hello. My FB account got disabled and I got this kind of message : we detecte some abnormal activity on your count and we temporarily disabled it for security reasons. *When I go to the my account entering my facebook ID and password, I have this other message - Select your phone number- and directly this message in red "for your protection we limit the number f attempts allowed, please try again later". Hence, everytime I put the code it does not do anything because of this message in red.*My messenger account linked to my phone number was disabled the same way.*I tried all the authentication mode (code on the phone, e-mail) but I always have this message in red above.*How can I sort this problem out
GetHuman-oceanejo did not yet indicate what Facebook should do to make this right.
How GetHuman-oceanejo fixed the problem
We are waiting for GetHuman-oceanejo to fix the problem and share the solution with the rest of us customers.
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-oceanejo fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman-oceanejo
Oct 13th, 2018 - 2 years ago
Not resolved
Seen by 9 customers so far
Similar issue to 175690 others
0 customers following this
Timeline
GetHuman-oceanejo started working on this issue
Oct 13th, 2018 1:37am