My account was hacked, I want to get back in but no one is giving me any information, I...

GetHuman-navasiou's customer service issue with Facebook from October 2018

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GetHuman-navasiou's next move: try the Facebook help center again.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-navasiou will want to follow the link below to head to their help center. We will check on GetHuman-navasiou later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-navasiou may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-navasiou's own words
My account was hacked, I want to get back in but no one is giving me any information, I even sent a valid photo driver license of myself to see what's gonna happen next, I haven't heard anything from yall and I'm waiting on a return message, I need to know what's going on. My recovery phone was changed, my email was changed, my facebook contact recovery people have been changed, I'm very upset, I want to know how do I get back in my account...?
GetHuman-navasiou did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman-navasiou
Oct 13th, 2018 - a mon ago
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GetHuman-navasiou started working on this issue
Oct 13th 12:52am